Dutch Blower: Committed to Excellence with ISO 9001 Certification and Continuous Customer Satisfaction Improvement.

At Dutch Blower, our 9-year ISO certification reflects our steadfast dedication to quality and customer satisfaction, showcasing our unwavering commitment to upholding the highest standards across all our operations.

ISO 9001 is a globally recognized quality management standard that sets out criteria for a quality management system. Earning this certification underscores our commitment to delivering products and services that consistently meet and exceed customer expectations. But our journey towards excellence doesn't stop with the certification – it's just the beginning.

Quality Assurance:

Maintaining high product and service quality is a non-negotiable commitment. We rigorously test and inspect our products to ensure they meet the strictest standards, as outlined in our ISO 9001 certification.

Our ISO 9001 certification serves as a testament to our dedication to quality, but it's our relentless pursuit of customer satisfaction that truly defines us. By fostering a culture of innovation, improvement, and customer-centricity, we aim to be the industry leader in delivering products and services that not only meet but exceed the expectations of our valued clients. At Dutch Blower, we take pride in our ISO 9001 certification, but we take even more pride in our commitment to continuous customer satisfaction improvement – it's the cornerstone of our success.

Qo to our downloads page for the our certificates

Our primary focus is on continuous improvement in satisfying our customers.

We understand that the key to success in any business lies in understanding and addressing the evolving needs and expectations of our clients. Therefore, our ISO 9001 certification is not merely a badge of honor but a tool that guides us in our pursuit of ongoing improvement.

To achieve our goal of continuous customer satisfaction improvement, we have implemented several key strategies:

Product Innovation: We invest in research and development to stay at the forefront of technology and design. This allows us to offer cutting-edge solutions that better serve our customers.

Customer-Centric Approach We place our customers at the center of everything we do. By actively seeking and listening to their feedback, we gain insights into their preferences and needs, enabling us to tailor our products and services accordingly.

Quality

Certificates

ISO

ISO9001: Quality management standard

ISO 9001 is an internationally recognized quality management standard that provides a framework for organizations to establish and maintain effective quality management systems, ensuring they meet customer and regulatory requirements. It focuses on processes, continuous improvement, and customer satisfaction to enhance overall organizational performance.

1090

NEN-EN 1090: European standard about structural steel

NEN-EN 1090 is a European standard that governs the fabrication and assembly of structural steel and aluminum components. It specifies the requirements for conformity assessment and the CE marking of structural metal products within the European Union.

Mission / Vision / Policy

The executive board of Dutch Blower B.V. made it their mission to provide their customers with top-quality products and services in the field of design, construction and delivery of high-end Air Handling Units which are compliant with the specific demands of the customers. By the delivery of these high-end products and services, Dutch Blower B.V. aims set a stable foundation to achieve a deliberate and controlled growth and security.

In the 2023 policy plan the mission and vision are further elaborated.

The main goal of the organization is to follow the conditions, as these are stipulated by the ISO 9001:2015 standards, of which the main goal is to guarantee the quality of our services and the continuous improvement of our business processes. As a result of this continious improvement, the decision was made to also follow the conditions that are stipulated by the product standard EN 1090-2:2018 for the construction of steel structures up to and including EXC 2, which was achieved in October 2022.

More specifically, the policy is aimed towards:

Increasing the customer satisfaction.
Monitoring internal quality and the continuous improvement of processes.

The targets and corresponding actions, or measures are drafted annually and included into the quality policy. The policy and the goals are evaluated periodically and reported in the management review.